Re: [dvd::rip] Quality Issues??

With such a harsh and abraisive attitude, I am certain your email will
be entirely ignored. WHY THE HELL ARE YOU YELLING?

1. That's why many linux distributions have package management. I
suggest you learn your distribution's package management system and use
it.

2. How many bug reports have you written? Every bug I have found in
DVD::RIP has been fixed quickly, especially considering there is just
one man behind the project. You mentioned many issues with transcode --
you should take those issues up on the transcode mailing lists.

3. FAQ - FREQUENTLY Asked Questions, not EBQEA - Every Bloody Question
Ever Asked. Regarding contact: this list is the place. People can answer
questions here. And it's searchable. See
http://www.exit1.org/archive/dvdrip-users/

You say you are a developer. Why don't you fix "the damn bugs"? The
project author has been very willing to accept patches. Instead, I have
a better idea:



                   GO TROLL SOMEWHERE ELSE.





On Sat, 2005-11-19 at 03:57 -0600, Benjamin Lewis wrote:
> Greetings, dvdrip users,
> 
> The purpose of this message is to inform you of my opinion on the
> current status of dvdrip and it's future development.  This is a well
> thought opionion, formed after months of using the program, trying
> various settings, waiting hours for the results and finally judging
> them.
> 
> Based on what I have seen, I am very impressed with dvdrip and what it
> is able to accomplish.  Based on what I have seen, dvdrip is most
> likely one of the most versital ripping programs around, however, with
> that said, I do have some constructive critisism which I feel needs to
> be said.  Before I continue though, there are a few things I want to
> say, so I will just get into them.
> 
> 1.  As a software developer, I understand that sometimes users can be
> very naive.  As a computer user, I also understand that sometimes it's
> the developer who is naive.  One of the first problems I encountered
> while attempting to install dvdrip was the enourmous number of
> dependencies which need to be installed.  I attempted to install
> dvdrip onto both Mandrake and Fedora 4.  On both pc's, with normal
> installations, it took around 6 hours to get dvdrip to run.  That
> speaks for itself, but on top of that, the program didn't work
> correctly even after it was installed correctly.
> 
> PROBLEM 1:  INSTALLATION IS TOO DIFFICULT
> SOLUTION:    THE DEVELOPER SHOULD WRITE AN INSTALLATION SCRIPT, OR
> SOLICIT OTHERS TO WRITE AN INSTALLATION SCRIPT WHICH WILL CHECK FOR
> DEPPENDENCIES AND DOWNLOAD THEM FROM PUBLIC DEPOSITORIES AS REQUIRED.
> 
> 2.  As a linux user, I am generaly satisfied and impressed with the
> stability of the linux operating system and it's associated open
> source software.  As a beta tester and developer, I understand that
> there are occassional bugs in software which appear intermintently.  A
> problem I have noticed with dvdrip, is that there are bugs which cross
> versions, (including transcode).  These bugs include out of sync audio
> (even with PSU score enabled and regardless of framerate or
> container), missing frame grabs (which make it impossible to continue
> ripping/re-encoding) and incomplete encodings (for some reason,
> regardless of the settings, transcode just stops processing the movie,
> cpu usage drops to zero and the progress bar just stops).  I have
> researched these issues and have found various fixes.  These fixes
> included upgrading or downgrading transcode and other relevant
> software, recompling with an upgraded or downgraded compiler, trying a
> different movie, blah blah blah.  The only problem these solutions
> solved was the problem with transcode halting while executing.
> 
> PROBLEM 2:  THE SOFTWARE IS NOT RELIABLE
> SOLUTION:    WORK ON A RELEASE CANADIT, PAY ATTENTION TO YOUR BUG
> REPORTS, STOP BEING NAIVE, POSSIBLY INTEGRATE DVDRIP AND TRANSCODE
> INTO ONE PROJECT.
> 
> 3.  As a customer and business owner, I have reviewed the dvdrip
> website.  The faq, while acceptable, doesn't answer 5% of the
> questions which I have read on your mailing list, and your web site
> also doesn't provide a decent contact us page.  I understand that your
> organization, (if I can even call it that), is not making a profit and
> therefore cannot afford or spend the time to have a contact us page,
> the very least you could do is have a search engine so that others can
> find answers to their questions about why your program doesn't work.
> The search engine would be a great place for others to post bug fixes
> and workarounds to errors in the software as well.  
> 
> PROBLEM 3:  THE SUPPORT SYSTEM NOT ACCEPTABLE
> SOLUTION:  AT THE VERY LEAST, DOWNLOAD AND INSTALL A WEB FORUM SO
> OTHERS CAN SEARCH FOR ANSWERS TO COMMON QUESTIONS, RATHER THAN RELY ON
> YOUR FAQ.
> 
> This is all I am going write for now, I have wasted enough time on
> this.  If you don't agree flame away, if You do agree I appreciate it,
> regardless. this software needs work.  Fix the damn bugs!!!!!!  I have
> spent well over 400 hours trying to get it to work.  I have a list of
> at least 7 movies which will not get sync'd audio, all ntsc.
> Whatever.