Eric S. Raymond wrote an excellent article about "How To Ask Questions The Smart Way ". You probably want to take a look at it before posting ;)
Reporting bugs and suggestions (*please* read this!)
If you want to send a bug report, patch or feature request, please make sure, that you're using the most recent version of dvd::rip (at least the latest stable release). Also first check the documentation, in particular the FAQ, the ChangeLog to see, if the bug is reported and probably fixed already in the development release.
It's really important that you add the following information to your bug reports, otherwise you'll likely don't get any helpful answers (probably no answer at all, because for most people it's boring to ask for this again and again...):
transcode related issues
If dvd::rip mainly works for you but you encounter problems ripping specific DVDs, this is probably a transcode problem. Maybe you want to report this directly to the transcode developers.
Please note: copying encrypted DVD's is illegal in many countries. Also it's illegal to provide information about how this could be accomplished. So don't send any questions regarding encrypted DVD's or DVD cracking to the author of dvd::rip . Corresponding mails will be silently ignored.
Contribute with patches
Patches are welcome, preferably unified context diffs created this way (if you're familiar with CVS, you should use the CVS repository and create patches with CVS):
cd Video-DVDRip-0.48.2.patched make realclean cd .. diff -urN Video-DVDRip-0.48.2 Video-DVDRip-0.48.2.patched > patchfile.txt
where Video-DVDRip-0.48.2 is the root directory of the original distribution and Video-DVDRip-0.48.2.patched your modified version. Without the make realclean all files created during make are added to the patch, what's not what we want.
If it simply works
If dvd::rip works for you without any problems and you like it, don't hesitate to drop a mail. Next to all those problem and bug reports some positive postings delight every coders heart ;)
Contact the author
You can contact me by mail. The address is: Jörn Reder <joern AT zyn.de>. Please place the word "dvd::rip" somewhere in the subject, in addition to your real topic, because this helps me classifying your email correctly. Thanks.
You can send PGP encrytped mails to the author. Please use the following key:
From 0.50.14 on all dvd::rip releases are signed with this key.